There have recently been some new updates to Google My Business profiles, these include the ‘Call’ button showing in the Desktop Knowledge Panel, and updated opening hours showing on profiles.
Since the impact of Covid-19, Google have updated Google My Business profiles with more information and features. The most used and beneficial of these new updates have been updated opening hours and covid-19 related posts.
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New Call Button on GMB Knowledge Panel
When a Google My Business (GMB) listings appears on the right side of the desktop search results page, this is called the knowledge panel.
This update is not showing on all versions of Google Search at the moment. But it is fair to say this will roll out to all devices and users very soon.
Add ‘Online Service’ Opening Hours
You can add more than one set of opening hours for your Google My Business profile.
When on your profile, scroll down to your opening hours, and click on ‘More Hours’. Profiles can show opening hours for several specific services.
There are 10 options to add specific open hours for your profile. Most relate to resultants and food businesses, however now there is a new ‘online service hours’ option.
- Drive through
- Happy hours
- Online service hours
- Senior hours
To note: At the moment the Online service hours option does not affect your main opening hours. This however does add a new section to your profile. ‘See more hours’ appears next to your main open hours.
When you click on ‘See more hours’ – you get a pop-up with the list of times.
Thanks to localu.org for this example.
With more and more featured being added to Google My Business profiles, it is important to make sure that your profile is updated.
Google My Business Update FAQs
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